Postpone the call-recoding disclaimer

If you are not recording the automated part of calls and only interactions between users and agents, then delay the obligatory message, “This call may be recorded for quality assurance purposes,” to just before when the call is being transferred to an agent. Such disclaimers not only lengthen the opening prompt but have come to be taken as a cue that the user is about to be transferred to a live agent and may needlessly frustrate users when no such transfer follows.