Blog by Dr. Ahmed Bouzid and Dr. Weiye Ma on Voice User Interface (VUI) Design in the context of Interactive Voice Response (IVR) Telephony
Friday, August 3, 2007
Never ever say, “Please listen carefully as our options have changed”
An awful invention that must be banned once and for all.Make excluding this expression from you VUI design a non-negotiable principle for which you are willing to walk away if any project manager insists on having it included.
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