Tuesday, July 24, 2007

Drop the "Welcome to..." and "Thank you for calling…"

Instead, why not simply have your application announce your company’s name, preceded or followed by an audio icon, and then followed by the company’s tag line, if the company has one.? Such an opening will not only set your IVR apart from the garden variety ones but will have shortened the length of your opening prompt.

System: Widget Solutions. [Audio Icon]. Intelligence at your service.

No comments: